FAQ
We want every part of your St. Lucia getaway to feel effortless, and while our reservations team handles most details, you may have a few questions as your travel date approaches. To help you prepare with confidence, we’ve put together a list of Frequently Asked Questions — a quick resource for the information you may want before you even board the plane.
Policies
Sorry, pets are not allowed at the resort.
Children are welcome at Fond Doux Eco Resort.
Hewanorra International Airport (UVF) is approximately 45 minutes away. George F. L. Charles Airport (SLU) is approximately 80 minutes away.
Hewanorra International Airport is US$80. George F. L. Charles is US$100.
Yes, we offer a complimentary shuttle from the resort to Sugar Beach.
During high season (January 1 to April 30) and the holiday season (December 15 – 31), there is a 3-night minimum stay. For low season (May 1 to December 14), there’s a 1-night minimum stay.
Soufrière Town is US$20 one way, Sulphur Springs is US$15, the Diamond Botanical Gardens is US$25, and the Tet Paul Nature Trail is US$10.
Eastern Caribbean Dollars (ECD), United States Dollars (USD), Great Britain Pounds (GBP), Euro (EUR) and Canadian Dollars (CAD) are accepted.
Restaurant and meal plan prices are subject to a 10% service charge and 7% VAT.
Check-in is available from 3:00 p.m.
Check-out is at 12:00 noon.
The required deposit depends on the length of your stay:
- 1-night stay: Full payment is required.
- 2–3-night stay: One night’s deposit is required.
- 4-night stay: Two nights’ deposit is required.
- 5 nights or more: Three nights’ deposit is required.
For reservations arriving between January 3 and December 19, the full deposit will be forfeited if the reservation is cancelled less than seven (7) days before arrival.
For reservations arriving during the Festive Season (December 20–January 2), the full deposit will be forfeited if the reservation is cancelled less than fourteen (14) days before arrival.
A no-show or same-day cancellation will incur a 50% penalty charge.
Yes. Guests are strongly encouraged to purchase travel insurance to provide additional protection in case they need to cancel their reservation.
Yes. Any refunds processed due to cancellations are subject to a 10% processing fee.
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Connect with us info@fonddouxresort.com
